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Location Privacy: Yes, People Care
People who use smartphone apps are are concerned about privacy when it comes to sharing their location via mobile phone according to a Nielsen Company report this month. Over half of all smartphone...
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Making Mobile Gov: Let’s Talk About It
Mobile technology is changing the way people find and use information and services. How does government interact with the public in this anytime, anywhere world? To help answer this question, we’re...
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Making Mobile Gov: Discover The Case for Mobile Gov
Mobile has been called transformative for healthcare, commerce, development, and education. Mobile will be transformative for government, too. The widespread use of mobile devices – studies show that...
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Making Mobile Gov: Discuss Privacy & Identity Management
Day Seven of mobile challenges is about privacy and identity management. Mobile has been called an intimate technology. People carry their mobile devices with them at all times. Their phones have...
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Making Mobile Gov: Discuss Intergovernmental Sharing
This last topic, intergovernmental sharing, is not about Kumbaya. It’s about leveraging what agencies are already doing, jump-starting efforts, and solving a problem once–instead of dozens of times....
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Making Mobile Gov: Design Phase
With your help, we’ve discovered the case for Mobile Gov and discussed ten challenges to agencies trying to use mobile technologies to achieve their missions and better serve the American public. Our...
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MMG Design: Online Open House
We wanted to let you know about a couple of special events we’re hosting this Thursday, July 28th to help us build, promote and learn more from each other about Mobile Gov. Brainstorming Open House...
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Weigh In On Federal Mobility Strategy
In case you missed it, there is a Federal Mobility Strategy in the works. From Federal CIO, Steve Van Roekel [T]here is more we can do to seize the mobile opportunity, and we need to be bold in doing...
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Digital Strategy & Making Mobile Gov 2.0
Federal CIO Van Roekel flanked by Mobile Gov innovators at Making Mobile Gov 2.0 unConference Busy week in mobile gov. First, the White House released a memo from the President [pdf] announcing a...
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Mobile Gov Testing Wikithon July 30th
Testing, testing 1, 2, 3! Agencies need to test their mobile product from development to launch. Mobile testing will be the focus of our next Mobile Gov Wikithon on July 30 at the Department of...
View ArticleGovernment Video: Laws you need to follow
Government videos need to follow two main laws: People with disabilities must be able to fully experience them, and They must adhere to privacy laws 1. Making Video Accessible for People with...
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Privacy Policies, Terms of Service, and PIAs! Oh My!
Guest post by Cheryl Hackley who works in the Office of Public Affairs at the Federal Trade Commission. From my early days of using email, sites like MySpace, and later getting my first smartphone, it...
View ArticleMobile Product Security and Privacy Testing Resources
Security testing is used to ensure that a mobile product does not pose a threat to agency IT systems and databases. In addition, privacy testing ensures that an app does not put the user’s personally...
View ArticleChecklist of Requirements for Federal Websites and Digital Services
This “checklist” lays out high-level requirements for federal public websites and digital services, and the current laws, policies, and regulations related to each requirement. Regularly review your...
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Federal Contact Center Regulations & Directives
Fuse/Thinkstock Contact centers operated and managed by federal agencies have to follow certain laws, regulations, policies, and other directives. Unless specifically noted, contact centers operated...
View ArticlePrivacy and Identity Management Approaches For Mobile
Note: All DigitalGov University events take place in Eastern Standard Time. REGISTER NOW How should you think about privacy and identity management when designing agency systems? What impact do new...
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The Internet of Everything & Small Business Opportunities
The Internet of Things, photo by wilgengebroed, flickr, CC BY-NC 2.0 In 1995, the World Wide Web, which had been fairly niche up until then, attracted mainstream attention. What followed were 20 years...
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Enabling Trusted Digital Interactions Between People & Government
Serge Zamoyski/Hemera/Thinkstock Today, people rely heavily on insecure and inefficient means to access federal government applications to conduct business (i.e., they depend on usernames and passwords...
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Trends on Tuesday: Big Data Equals Big Challenges
SamStyles/iStock/Thinkstock According to an article from Readwrite, the amount of money going to big data projects is steadily increasing despite widespread failure to achieve many results. For big...
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HTTP vs HTTPS: Is it Time For a Change?
KeremYucel/iStock/Thinkstock Data. Security. Privacy. These are the cornerstones of many discussions concerning technology. The security of citizen information when interacting with the federal...
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